As a pet owner, we know you want the best for your companion. We want that too, and all of our medications are compounded with the highest care.
Looking for instructions or tutorials on medicine handling & application?
Wherever you are in the United States, you can turn to Stokes Pharmacy to fill a compounded prescription for your pet. We aim to make the process simple, convenient, and fast, with options such as online refills and overnight delivery.
Our customer care representatives are available Monday – Friday from 9:00 a.m. to 7:00 p.m. (EST) and Saturdays from 9:00 a.m. to 1:00 p.m. (EST). You may also speak with one of our pharmacists during those hours if you have any questions.
Choose the ordering option that is most convenient for you:
We are located at 6000 Commerce Parkway, Suite A in Mount Laurel, NJ. We are open Mon – Fri, 9:00 a.m. – 7:00 p.m.; Sat, 9:00 a.m. – 1:00 p.m.
Once we receive your prescription, a customer care representative will call you to obtain some basic information and discuss costs, payment, and shipping options. You are under no obligation to get the prescription filled (even if your doctor phones in your prescription/refill, we’ll get your approval before filling it).
Please note that we’ll need you to bring in or mail us your original hard-copy prescription form for our records (but this won’t hold up your order from being processed).
If you’d like to transfer your pet’s current prescription(s) to Stokes Pharmacy, we’d be delighted to have you join our family of satisfied customers. And we make the transfer process easy and seamless.
That’s all there is to it!
We are a compounding pharmacy unlike most pharmacies including chain pharmacies. We compound the prescriptions you are unable to get filled at general pharmacies. We make our prescriptions from scratch specifically for the unique needs of individual patients based on your physician’s specifications.
Veterinarians trust Stokes for the consistent quality and integrity provided in our services. Stokes implements the proper controls to assure that preparations meet various regulatory and company standards. Stokes strives to provide safe and effective preparations intended to exceed customer expectations.
Upon receiving a prescription, it is reviewed by one of our pharmacists. A customer care representative will contact you within 24 hours to review the prescription, obtain some basic information and discuss payment/shipping options with you. If you have not heard from us, please feel free to call us.
Just let us know this is your preference and we’ll take care of it. Our pharmacist would be more than happy to call your veterinarian or the pharmacy where your prescription is to have it transferred to Stokes.
We are not contracted with any pet insurance companies. If you would like to seek reimbursement for your compounded medication, please contact your insurance provider for information.
The time to fill/make each individual prescription varies. We recommend you place your order as soon as possible to ensure sufficient compounding time. Most orders will be shipped the same day the order is placed with a few exceptions. Please provide your e-mail address to be notified once your order is available to ship. If you are a local client and would like to pick up your prescription, we will call you as soon as it is ready.
*Please Note: Upon receiving a prescription / refill from your doctor, we will first get your approval before filling the prescription unless otherwise specified.
To get a price you can fax it to 800-440-5899 or have your veterinarian phone it in. We will then contact you with a price.
Questions? Please contact one of our customer care representatives at (800) 754-5222.
We accept cash for pickups at the pharmacy, personal checks, and most major credit cards, including Visa, MasterCard, Discover, and American Express. We are not contracted with CareCredit.
We ship via UPS:
Additional services:
(All NJ residents will be charged 7% sales tax on medication and shipping charges.)
*Prescriptions requiring refrigeration are shipped standard ONLY on Monday, Tuesday and Wednesday in order to retain integrity of the cold packaging. If you need it shipped outside of these days, additional shipping charges will apply (see above under additional services).
We can. If you are a new patient and are interested, we will ask for your email address upon obtaining your information. If you are a current customer that is interested, please call and provide us with your email address so you may receive tracking information the next time you refill your prescription(s).
We do not require signatures on packages. However, your package will be left at the discretion of the delivery driver.
Absolutely! We can ship to a work location, family member, friend or neighbor where someone will receive it.
Veterinary prescriptions being picked up or shipped to a location in NJ will be taxed. Shipment fees within NJ are also taxable.
Yes, we’d be happy to contact your doctor when your prescription requires renewal.
*Please note that refill authorization response time from doctors’ offices may vary.
Not at this time.
Upon receiving a prescription or refill from your doctor, we do not automatically fill it until we get approval from you to do so.
We cannot take back medication after it leaves the pharmacy. NJ State Board of Pharmacy prohibits us from reusing medication that has left the pharmacy. You can check with your local shelter or animal rescue to see if they can accept it as a donation.
For guidance on proper disposal of unused medications, please visit https://www.deadiversion.usdoj.gov/drug_disposal/index.html
Yes, there are other options available! At Stokes, we offer medications in a variety of forms (capsule, liquid, chew, tablets and transdermal) to make dosing hassle-free. Please keep in mind that feasibility varies depending on the drug and individual prescription.
Learn how to properly handle and apply your pet’s medication with the instructions below.
Instructions for Stokes Cyclosporin AQ 1% and 2%, Tacrolimus AQ 1% as well as Cyclosporin/Tacrolimus AQ 1/0.02% Ophthalmic Preparations:
STRM-tip-instructions_website.pdf
Though you should not come in direct contact with this medication, for your safety, we recommend protective gloves be worn when applying.
Clean ears twice weekly for buildup. Use damp cloth or solution of alcohol and water with cotton ball to clean. Wash hands after.
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