Whitney wanted to pass along her gratitude to the whole staff at Stokes Pharmacy for working so diligently in getting her dog's prescription to her so quickly. Her dog Dunker's presscription was for an anti-fungal ophthalmic drop. The prescription got to us late Thursday and we were able to get the script to her by Friday morning. Dunker was able to get 2 doses before noon. It took a team effort to get this done! -From Whitney, Arlington, TX
"My boyfriend and I would like to say thank you for the beautiful sympathy card that your pharmacy sent our family for our kitten that we lost last week. Stokes Pharmacy has been where he was getting his eye medication from up until the time he passed. We would also like to say thank you to the staff that I talked to while we were driving down the shore to say goodbye one last time, and how understanding and nice they were when I needed to cancel his prescription, one that I just refilled earlier that day. Thank you for your kind words and amazing customer service every time we have called. We will continue to use and recommend your pharmacy in the future." --Amanda, Edison, NJ
"I wanted to take the time to thank you. Your customer service is excellent. I have been ordering medicine for my cat, Charlie for the past two years. I placed an order on Thursday night. I called back Friday to cancel since Charlie passed away. The lady I spoke with was great. She was very empathetic and understanding. She was able to stop the shipment from going out. She called me back to let me know it had been cancelled. Today when I got home from work, I had a sympathy card in my mail box. I can't say how much it meant to get the card in the mail. Thank you so much for all you have done for us over the past two years. Your staff has always been so nice and helpful. The medicine always arrived very fast. I highly recommend Stokes! Thank you so much!" -Vicki and Bill, Bensalem, PA
"Just wanted to comment on how exceptional your service is each time. Turnaround is always extremely fast, and any necessary follow-ups are processional plus efficient. We really appreciate being able to rely on you for our cat's prescription needs, and wanted to say so. Thanks again." --Joseph and Lesia, Yardley, PA
"I just wanted to comment that over the years, I have entrusted many patients to Stokes for medications and compounding, along with my own pets, and have always been happy with the standard of service and products. Keep up the good work!" --Dr. Dannielle Moreno, Best Friends Veterinary Hospital
"I wanted to tell you how much I appreciate your prompt shipments, attention to details, and always cheerful personnel when I call. Outstanding!" --Sam, Martinsville, IN
"Stokes Pharmacy is a terrific health care provider with the very best customer service!!! I just called your company with a question about my dog Molly's medication. I was immediately put through to a pharmacist by the name of Richard. It is my pleasure to write to tell you that I was provided the best customer service possible. They took my minor concerns very seriously and answered my questions in a very intelligent, caring and courteous manner. When I first placed my call, I was nervous and anxious about giving my dog the prescribed medication, but after speaking with Richard, I am now totally at ease. Thank you, Stokes for your great care and service. You are far better than any pharmacy I have ever used, which makes me very happy because it involves my dog's well-being and life." --Joe, New York, NY
"A year ago our 14 year old kitty "Meek" was diagnosed with lymphoma of the stomach. BluePearl ER Clinic in Brentwood, TN and their oncologist Dr. Kim Johnson decided we should try chemo, and suggested Stokes Pharmacy as the source for the medications. Wow- we can't say enough great things about all the employees I spoke with this past year when doing the refill orders. Everyone was so helpful, kind, and went the extra mile for tremendous service. Our "Meek" died this past weekend, but with your help she was able to go into remission for a year, and continue to bring us joy! Thank you again for all you did- keep up the great work - you all are appreciated!!" --Carole and Pete, Franklin, TN
"Stokes has provided myself and my family a level of support and attention to detail unmatched in virtually any other service industry. I have one word for Stokes' level of support and service - excellence."
Cherry Hill, NJ
The professionals at Stokes Pharmacy have been a supportive resource to me for over sixteen years. Their caring and knowledgeable energy has made the discovery of Bio-Identical Hormone Replacement a secure path among much uncharted waters. No question was too silly and they always had time to give me an answer and alleviate any concerns. Caring professionals, like pharmacists Emmett and Mickey do not come any better... as they are second to none in their field. You can put your faith in Stokes Pharmacy. I do. And I have never been disappointed."
Reading Specialist/Literacy Coach
Delran, New Jersey
"VSEC uses Stokes Pharmacy because of their excellent customer service and personal attention to our practice's needs. Recently, we needed a rarely-used IV antibiotic for a septic patient. We called Stokes, who compounded and hand-delivered the medication to us within a few hours so that our critically ill patient could be treated immediately. Treatment was successful, and our patient is home and happy, thanks in part to the stellar service of Stokes Pharmacy."
"Ten years ago I was in a state of hormonal imbalance. Aware of the risks of synthetic hormones, I did not want to fill the prescription my doctor had given me. Instead I did a little homework and found out there was an alternative to synthetics called "bioidentical hormone therapy". A layperson in the dark, I was unable to find a doctor who knew about bioidentical hormones, let alone prescribe them. I then began to look for compounding pharmacies. Apprehensive and feeling very alone in my quest to feel better without side effects, I, fortunately, dialed the number of Stokes Pharmacy. I was immediately met with the kind, reassuring voice of a pharmacist who introduced himself as Emmett. His reassurance and vast knowledge of bioidentical hormones made me feel that I would get the help I needed without the risk. I would learn that natural hormone therapy was not 'one size fits all' but a tailored process. Since that fateful call, pharmacists Emmett and Mickey have guided me through this process with encouragement, patience, and integrity. I feel great!"
Linda, Professional Writer
Anything that we need compounded for our clientele we do there preferentially - they have state of the art clean room facilities, and do a lot of human compounding, esp in the field involving hormones - I'm not very familiar with that side of it though. The insulin is very consistent, and clinically never varies in potency. The couple times we suspected an issue with their drugs (since we couldn't figure anything else as a culprit), they replaced the insulin (or any other med - eg methimazole PLO) and had the drugs independently tested - never turned out to be an issue, and never did the patients respond to replacements as if the original drug was at fault!
Other than local numbers, they can be reached at 800-754-5222. They're also one of the compounding pharmacies that makes an honest effort at following all compounding regs, including getting permission to compound patented drugs - eg cyclosporine ophthalmic. They ship nationwide - I've had a few clients that live on the road and need these meds - they've always been spot-on with deliveries as promised to some strange destinations!
They're knowledgeable in the field of specialty, and if unsure, always research an obscure answer rather than just guessing - we seem to find stranger questions for them every year - they've been an awesome resource for us and for our clients.
Frankly I'm glad they're a local outfit to us!"
Dr. Paul, VMD